Privacy Policy

Introduction

Prime UAE Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and contact details
• Passport information and visa-related documents
• Business information including trade licenses and company documents
• Financial information for service payment processing
• Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

• Process visa applications and PRO service requests
• Communicate with you about our services
• Submit applications to government authorities on your behalf
• Comply with legal obligations and regulatory requirements
• Improve our services and customer experience
• Send administrative information and service updates

Information Sharing and Disclosure

We may share your information with UAE government authorities and departments as required to process your visa and PRO service applications. We do not sell your personal information to third parties. We may share information with trusted service providers who assist us in operating our business, subject to confidentiality obligations.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Visa and immigration documents are retained according to UAE legal requirements.

Your Rights

You have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Object to processing of your information
• Request restriction of processing

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.